Privacy Policy

Welcome to Green Lantern Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website green-lanternpizza.click, place orders online, or otherwise interact with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services.

This Privacy Policy has been drafted in compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other relevant consumer protection regulations. If you are a California resident, please pay particular attention to the sections marked with California-specific rights.

1. Who We Are

Green Lantern Pizza is a food service business operating in the United States. We operate the website located at green-lanternpizza.click and provide online ordering, delivery coordination, and related food services to our customers.

For all privacy-related inquiries, questions, or requests, please contact us directly using the contact details provided in Section 14 of this policy.

2. Information We Collect

We collect various types of information in connection with the services we provide. The categories of personal information we collect are described below.

2.1 Personal Identification Information

When you create an account, place an order, sign up for our newsletter, or contact our support team, we may collect the following personal identification information:

• Full name
• Email address
• Phone number
• Billing and delivery address (street address, city, state, ZIP code)
• Username and password (stored in encrypted form)
• Payment information (credit card numbers, debit card numbers, or other financial data — processed through secure third-party payment processors; we do not store full card numbers)
• Order history and preferences
• Dietary preferences or special instructions you voluntarily provide

2.2 Usage Data and Interaction Information

When you access and use our website, we automatically collect certain usage data, including:

• Pages visited and time spent on each page
• Clickstream data and navigation paths
• Search queries entered on our website
• Items viewed, added to cart, or purchased
• Date and time of your visits
• Referring URLs (the website you came from before visiting ours)
• Error logs and crash reports

2.3 Device and Technical Information

We collect technical information from the device you use to access our website, including:

• IP address
• Browser type and version
• Operating system and platform
• Device identifiers (e.g., mobile device ID)
• Screen resolution and display settings
• Language settings
• Time zone
• Network carrier information (for mobile users)

2.4 Location Information

To facilitate delivery services and suggest nearby locations, we may collect precise or approximate location data if you grant us permission. You may disable location services through your device settings at any time; however, this may limit certain features of our service.

2.5 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior, personalize your experience, and serve targeted advertisements. For a detailed explanation of our cookie practices, please refer to Section 10 of this Privacy Policy.

2.6 Communications Data

When you communicate with us via email, telephone, live chat, or contact forms, we collect and retain the content of those communications, your contact details, and metadata associated with those interactions.

2.7 User-Generated Content

If you leave reviews, ratings, or feedback about our food or services on our website, we collect and store that content along with any associated account information.

2.8 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your account or interact with our social pages)
• Third-party delivery platforms or food aggregators
• Analytics providers
• Advertising partners
• Fraud detection and identity verification services

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders
• To arrange delivery or pickup coordination
• To send order confirmations, receipts, and status updates
• To manage your customer account
• To process payments and prevent fraudulent transactions
• To respond to your inquiries and provide customer support

3.2 Website Operation and Improvement

• To maintain, operate, and improve our website and services
• To identify and fix technical issues or bugs
• To analyze usage trends and user behavior to enhance functionality
• To personalize your experience based on your preferences and order history
• To develop new menu items, features, and promotions based on customer feedback

3.3 Marketing and Communications

• To send you promotional emails, newsletters, or special offers (with your consent or as permitted by law)
• To notify you about new menu items, seasonal promotions, and loyalty rewards
• To conduct surveys and gather customer feedback
• To serve targeted advertisements on our website and third-party platforms
• To manage our social media presence and engagement

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send you or by contacting us at [email protected].

3.4 Legal and Compliance Purposes

• To comply with applicable federal, state, and local laws and regulations
• To respond to legal processes, court orders, or lawful requests from government authorities
• To enforce our Terms of Service and other agreements
• To investigate and prevent fraud, security breaches, or other illegal activities
• To protect the rights, property, and safety of Green Lantern Pizza, our customers, and the public

3.5 Analytics and Research

• To perform internal research and data analysis
• To generate anonymized or aggregated statistical reports about our customer base and website traffic
• To measure the effectiveness of our marketing campaigns

4. Legal Basis for Processing

Depending on the context in which we collect your personal information, we rely on one or more of the following legal bases to process your data:

• Contractual Necessity: Processing is necessary to fulfill a contract with you (e.g., completing your food order).
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and marketing, provided those interests are not overridden by your rights.
• Consent: You have given us explicit consent for a specific processing activity (e.g., receiving marketing emails).
• Legal Obligation: Processing is necessary for us to comply with a legal obligation under U.S. federal or state law.

5. Sharing Your Information with Third Parties

We do not sell your personal information to third parties. However, we may share your information with certain trusted third parties in the following circumstances:

5.1 Service Providers and Business Partners

We may share your information with third-party vendors and service providers who assist us in operating our business, including:

• Payment processors (to process your transactions securely)
• Delivery and logistics partners (to fulfill your food orders)
• Email marketing platforms (to send newsletters and promotional communications)
• Website hosting and cloud storage providers
• Analytics providers (e.g., Google Analytics)
• Customer support platforms
• Fraud prevention and identity verification services
• Advertising networks (to serve targeted ads)

All third-party service providers are contractually required to handle your personal information in accordance with applicable law and our instructions, and they are prohibited from using your data for any purpose other than providing services to us.

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law, or in good faith belief that such action is necessary to:

• Comply with a legal obligation, subpoena, court order, or government request
• Protect and defend the rights or property of Green Lantern Pizza
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of our customers, staff, or the public

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

5.4 Aggregate and De-Identified Data

We may share aggregated, anonymized, or de-identified data with third parties for research, analytics, marketing, or other business purposes, provided that such data cannot reasonably be used to identify you.

6. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our servers.
• Secure Payment Processing: Payment card information is processed through PCI-DSS compliant third-party payment processors. We do not store complete payment card numbers on our servers.
• Access Controls: Access to personal data within our organization is restricted to employees and contractors who need the information to perform their job duties. All personnel with access to personal data are subject to confidentiality obligations.
• Password Security: User passwords are stored using secure hashing algorithms. We recommend using strong, unique passwords for your account.
• Regular Security Audits: We conduct periodic reviews of our data collection, storage, and processing practices to identify and address potential vulnerabilities.
• Incident Response Plan: We maintain a data breach response protocol. In the event of a security breach affecting your personal information, we will notify you and relevant authorities as required by applicable law.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The general retention periods we apply are as follows:

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data disposal procedures.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request a copy of the personal information we hold about you. Upon a verified request, we will provide you with a summary of the personal data we have collected, the categories of sources, the purposes of collection, and the categories of third parties with whom we have shared it.

8.2 Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. You may also update your information directly through your account settings on our website.

8.3 Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions. We may be required to retain certain data for legal, tax, or regulatory compliance purposes, and we will inform you if such exceptions apply to your request.

8.4 Right to Data Portability

You have the right to request that we provide your personal information in a structured, commonly used, machine-readable format so that you can transfer it to another service provider, where technically feasible.

8.5 Right to Opt Out of Marketing

You have the right to opt out of receiving marketing communications from us at any time. You can do this by clicking the "unsubscribe" link in our emails, adjusting your communication preferences in your account settings, or contacting us directly.

8.6 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge you different prices, or provide you with a different quality of service solely because you exercised a privacy right.

8.7 California Residents — Additional Rights Under CCPA/CPRA

• Right to Know: You may request disclosure of the specific pieces and categories of personal information we have collected about you over the past 12 months.
• Right to Delete: You may request deletion of personal information we have collected from you, subject to exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt Out of Sale or Sharing: We do not sell your personal information. However, if we engage in the "sharing" of personal information for cross-context behavioral advertising, you have the right to opt out. You may exercise this right by contacting us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to only that which is necessary to provide our services.
• Authorized Agent: You may designate an authorized agent to make requests on your behalf. We will require verification of your identity and confirmation of the agent's authorization before processing such requests.

To submit a California privacy rights request, please contact us using the details in Section 14. We will respond to verified requests within 45 days as required by the CCPA/CPRA. If we need additional time (up to 90 days total), we will notify you in writing.

8.8 How to Submit a Privacy Rights Request

To exercise any of your privacy rights, please submit a verifiable consumer request to us by:

• Sending an email to: [email protected]
• Including in your request: your full name, email address, and a clear description of the right you wish to exercise

We will verify your identity before processing your request. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.

9. Children's Privacy

Green Lantern Pizza's website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA). If you believe that a child under 13 has provided us with personal information without parental consent, please contact us immediately at [email protected] and we will promptly take steps to delete such information from our records.

Additionally, our online ordering system requires users to be at least 18 years of age to create an account and place orders. By using our website, you represent and warrant that you are at least 18 years of age. We reserve the right to suspend or terminate accounts that we have reason to believe belong to individuals under 18 years of age.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (including web beacons, pixel tags, and local storage objects) to enhance your experience on our website, analyze traffic and usage patterns, and deliver personalized content and advertising.

10.1 Types of Cookies We Use

10.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when cookies are set. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders.

For more information about how we use cookies and how to manage your preferences, please refer to our full Cookie Policy, which is available on our website at green-lanternpizza.click.

11. International Data Transfers

Green Lantern Pizza is based in the United States, and your personal information is primarily collected, stored, and processed within the United States. However, some of our third-party service providers may be located in other countries and may process your personal data outside the United States.

If your personal information is transferred outside of the United States, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable U.S. law. These safeguards may include:

• Contractual protections requiring third-party recipients to handle personal data in accordance with applicable law
• Verification that receiving countries or organizations provide an adequate level of data protection
• Use of standard contractual clauses or other recognized transfer mechanisms

By using our website and services, you acknowledge and consent to the transfer of your personal information as described in this section.

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or embedded content (such as maps, videos, or payment interfaces) that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party websites you visit.

We are not responsible for the privacy practices or content of third-party websites and services. The inclusion of a link to a third-party site does not constitute our endorsement of that site or its privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website notifying users of the change
• Send an email notification to registered users (where required by law or where we have your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently.

We will make every effort to respond to your inquiry within 30 days of receipt. For California privacy rights requests under CCPA/CPRA, we will respond within the statutory timeframe of 45 days, with the possibility of a one-time 45-day extension where reasonably necessary.

15. Filing a Complaint with a Data Protection Authority

If you believe that we have not handled your personal information in accordance with applicable law and you are dissatisfied with our response to your privacy inquiry, you have the right to file a complaint with the relevant data protection or consumer protection authority.

15.1 Federal Trade Commission (FTC)

For concerns related to unfair or deceptive privacy practices under the Federal Trade Commission Act, you may file a complaint with the U.S. Federal Trade Commission:

• Website: www.ftc.gov/complaint
• Phone: 1-877-382-4357
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

15.2 California Residents — California Privacy Protection Agency (CPPA)

If you are a California resident and believe your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834

15.3 State Attorneys General

Residents of other U.S. states may also file complaints with their respective State Attorney General's office regarding potential violations of state consumer protection or privacy laws. We encourage you to visit your state's official government website to find the appropriate filing process.

16. Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Information" means any information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, to a specific individual or household.
• "Processing" means any operation performed on personal information, including collection, recording, storage, use, disclosure, or deletion.
• "Third Party" means any entity other than Green Lantern Pizza and the individual user.
• "Service" means the website located at green-lanternpizza.click and all related online ordering, delivery, and food service functions.
• "Sensitive Personal Information" means personal information that reveals financial account information, precise geolocation, racial or ethnic origin, religious beliefs, health data, or other categories deemed sensitive under applicable law.
• "Sale" has the meaning ascribed to it under the CCPA/CPRA, which includes the exchange of personal information for monetary or other valuable consideration.